At Reviewly.ai, we take data privacy and security seriously. Our platform is designed for managing customer reviews, engagement, and basic contact information—such as names and phone numbers. Since our system does not process or store Protected Health Information (PHI), HIPAA regulations do not directly apply to Reviewly.ai.
By design, you cannot upload or manage health-specific records, medical notes, or any other PHI through our software. This ensures that Reviewly.ai stays focused on safe, compliant, and secure reputation management.
While HIPAA does not apply to Reviewly.ai, many healthcare providers still look for platforms that protect their data with industry best practices. That’s why we’ve built Reviewly.ai with security and privacy at its core.
Healthcare organizations can confidently use Reviewly.ai to:
Collect and manage patient feedback.
Improve their online reputation.
Gain insights into customer experience—without the risk of exposing PHI.
Even though we do not handle PHI, we maintain strong security measures to protect customer information:
Encryption in Transit – All data transmitted between users and our servers is protected with TLS/HTTPS.
Encryption at Rest – Sensitive information, such as phone numbers, is securely stored using industry-standard encryption.
Access Controls – Only authorized users can access account data, with role-based permissions to ensure proper restrictions.
Secure Infrastructure – Reviewly.ai is hosted on enterprise-grade, secure cloud infrastructure with ongoing monitoring and protection.
Regular Updates & Monitoring – We continuously monitor for vulnerabilities and apply security updates to safeguard your data.
We believe in being clear and honest about compliance. While Reviewly.ai is not a HIPAA-regulated platform (because PHI cannot be uploaded), we follow security practices that align with HIPAA principles and keep customer trust at the forefront of everything we do.
